Facilities & Services
  • Lockers (operated with 1€ coins, returned after use);
  • Drink and snack vending machines;
  • Cash machine;
  • Nappy-changing facilities;
  • Free public car park 500m from the museum;
  • Bicycle parking area.
Disabled Accesses
  • The museum is adapted for visitors with reduced mobility, with both lift and ramp access to the upper floors;
  • Two wheelchairs are available upon request at the ticket office;
  • There are toilet facilities available for visitors with special needs. 

The following is not permitted inside the museum buildings:

  • Carrying backpacks, suitcases, holdalls or umbrellas (please use the lockers provided);
  • Bringing pets (except for guide dogs);
  • Eating, drinking or smoking;
  • Touching exhibited works;
  • Going beyond the safety areas around the works of art;
  • Flash photography;
  • Taking pictures for professional use (only upon prior request). 

Other recommendations:

  • Please follow directions provided by security staff, tour guides or members of staff;
  • Children must be accompanied by an adult;
  • In case of an accident or unusual incident, please report it immediately to a member of security staff.

Please note:

  • In case of increased number of visitors, access may be temporarily suspended;
  • Visitors displaying poor hygiene, who are showing signs of psychological distress or engaging in inappropriate behaviour may not be allowed in the museum;
  • A complaints book is available.